NORDIC Dealer Satisfaction Survey

Home
MG
- About Us
- Videos
Homeowners
Dealers
Products
- Available System Types
- Product Overview
- O - Passive Cooling
- R - Active Cooling
- W Residential
- W Commercial
- TF-Series
  - TF
  - TFH
- DX Series
  - DX
  - DXW
  - EMDX
  - DX SPLIT
  - DXTF
- EMW Series
  - EMW
  - EMW - T
  - EMW - HSC
- PC Series
- Accessories & Options
- System Requirements
- Selection Guide
How it Works
Contact

Dealers

Dealer Survey

Please take a moment to complete this survey. We would like to know how well we service our dealers. Your responses will help us to enact improvements.

Name

Company

Do you sell other brands of HPs besides NORDIC?

YES NO

How did you hear about us?

How long have you been a NORDIC Dealer?

How do you feel about promoting the NORDIC product line?

Confident in the quality, delivery and support Luke warm - not the easiest product to sell Reluctant - not enough incentive

Rate your satisfaction on the fulfilment of your purchase orders

Pleased with delivery times
Could be better
Dissatisfied with delivery times

NORDIC Product Designs

Think NORDIC designs are versatile
Think NORDIC designs are mediocre
Think NORDIC designs need significant inprovement

Warranty Terms

Happy with NORDIC Warranty Terms
Feel competitors offer slightly better Warranties
NORDIC does not meet industry standard for warranties

Technical Support

Staff is always available and helpful
On occaision it is difficult to get the help I need
I am disappointed in the overall support

Do you find NORDIC pricing competitive in the current market?

NORDIC pricing is competitive
NORDIC pricing is acceptable
NORDIC pricing is hard sell

Processing of Warranty claims

Simple process, prompt results
Satisfied with process, wait times need improvement
Complex process, horrendous delivery

In your opinion where do you feel we need to improve most?

How would you rate the new NORDIC website?

Go Green

Locate a Dealer

Projects

Go Green

Visit Our Blog At