Our newer air geothermal heat pumps and all air source heat pumps operate using our Gen2 Control Board. The control board has an accompanying PC App that you can use on your laptop to help start up the heat pumps and diagnose potential problems.
To download the correct version of the firmware, you must check the firmware version on your heat pump.
The firmware version will flash on the LCD screen upon system power up. If it is V2.47 or higher, your system has the latest firmware and requires PC APP V117 found below. If the version is lower than V2.47 then see below for matching PC APP or alternatively you may update your system to V2.47 to take advantage of the latest improvements and new features.
Possible Additional Downloads:
During installation of the PC Application the following prerequisite files may be required: VB PowerPack 10 and/or .netframework 4.0. If either of these are asked for during PC Application installation, please download them from the links below.
MGL GEN2 V2.49
MGL GEN2 V2.47
MGL Gen2 V2.46 and lower
If you are having any trouble downloading or installing these files, contact us for assistance.