Our newer geothermal heat pumps and all air source heat pumps operate using our Gen2 Control Board. The control board has an accompanying PC App that you can use on your laptop to help start up the heat pumps and diagnose potential problems.
To download the correct version of the PC App, you must check the firmware version on your heat pump.
The firmware version will flash on the LCD screen upon system power up. Simply match the firmware version with the required PC App found below. If your heat pump has an older firmware version, you may update your system to take advantage of the latest improvements and new features.
MGL GEN2 V3.60 (Current Version)
Possible Additional Downloads
During installation of the PC Application, the following prerequisite files may be required: VB PowerPack 10 and/or .netframework 4.0. If either of these is asked for during PC Application installation, please download them from the links below.
If you are having any trouble downloading or installing these files, contact us for assistance.